Policies, Inn at Silver Maple Farm

Where the Hudson Valley

Meets the Beautiful Berkshire Foothills


Inn Policies

General info and cancellations

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Rates are for single/double occupancy and include a complimentary full breakfast each morning. Rates are as posted at the time the booking is made and are subject to change. Single night reservations are paid in full in advance; reservations of two or more nights require a 50% deposit. Reservations of seven or more nights will be paid in full one month (30 days) prior to the visit. Rates are subject to 8% New York State Sales Tax. In some cases, rooms must be paid for by check.

Food and drink are not permitted in the guestrooms; please enjoy them in the Dining Room or Library. A guest refrigerator, microwave, and toaster are available; however, the Inn’s kitchen is not open to guests.

We are sorry, but due to medical, health, and property considerations, pets cannot be accommodated at the Inn.  We can refer you to several local pet-sitters where your pet can spend the night and we are happy to refer you to other nearby lodging establishments that regularly permit all animals. State and Federal laws do not permit us to refuse accommodations to disabled persons with service animals.

Children are welcomed in specific rooms on a case-by-case basis. The fee for an additional person (child) in a room is $25 per night, regardless of age. Please call or email about accommodations for children.  Children must be accompanied by an adult at all times. All guests booking a room or staying in a room without an older adult must be at least 21 years of age. Small children may not sleep in the queen and king beds.

**Fifteen days advance notice of cancellation is required for reservations made within the prior 90 days. If 14 days or less notice is given, deposits and balance due will be refunded only if the room is re-sold for the total reserved nights. Thirty days advance notice of cancellation is required for reservations that are made more than 90 days in advance of the check in date, or that include a holiday. If the room is not re-sold, the guest will be responsible for the entire length of the stay, less the amount of any re-booked nights. Due to the size of the Inn and the seasonality of our business cancellations affect us greatly and we regret that we cannot make exceptions. All returned deposits/cancellations are subject to a cancellation fee of $35 for the first night and $25 for each additional night.** Holiday reservations are not cancelable.

Check-in is between 3:00 pm and 7:00 pm, and guests are asked to contact us the day before their arrival to confirm their check-in time. Guests must call in advance if other check-in arrangements are being requested, and early check-ins/arrivals will incur an additional fee. Check-out is 11:00 am. Late check-ins are always accommodated as “self check-ins”. Late check-outs may be scheduled on a case-by-case basis and will incur a fee.

For the comfort of all our guests, smoking is not permitted inside the Inn, however, there are places to smoke outside.

**Please kindly note that the Inn, property, and facilities are intended for the use and enjoyment of registered guests only. Visitors are not permitted.**

Guests agree to be responsible for missing/broken items or other damage. There is a minimum $500 fee applicable to damage done to furniture, upholstery, and the structure. Please kindly note that the following types of items are strictly prohibited: nail polish and remover, chewing gum, finger paints, incense, candles, molding clay, and anything containing glitter or sparkles.

For summer, fall foliage season, and holiday weekends, a minimum stay is required. A surcharge of $15-50 may apply to one-night stays, if granted.

Regulations require that guests wear footwear in the common or public rooms of the Inn. We cannot be held responsible for items left unclaimed for more than thirty days.

Group reservations of three or more rooms will have a group gratuity added to the bill. Any individual gratuities left by guests will be deducted from the final total.

***Please note that we do not discriminate based on race, religion, age, orientation, disability, nationality, or color. All are welcomed here.***  

Please let us know if you would like additional information or have any questions about any of our policies. We would be happy to discuss your concerns with you – we want your experience with us to be great!

1871 State Route 295, East Chatham, NY 12060, United States |  (518) 781-3600  | Info@SilverMapleFarm.com

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